Returns and Replacements
At High PSI Products, we want you to be completely satisfied with your purchase. If you're not, we're here to help with hassle-free returns and replacements.
Return Policy
You may return most new, unused items within 30 days of delivery for a full refund. Items must be in original packaging and in resellable condition.
How to Initiate a Return
- Contact our customer support team at support@highpsiproducts.com with your order number and reason for return.
- We will provide return instructions and, if applicable, a return authorization number.
- Ship the item back using a trackable method. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Replacements
If you receive a defective or incorrect item, please contact us within 7 days of delivery. We’ll arrange for a replacement or issue a refund as quickly as possible.
Non-Returnable Items
Some items, including custom-built or special-order products, may not be eligible for return. Please check product pages or contact us for details before purchasing.
Refunds
Approved refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
Questions?
Need help with a return or replacement? Contact our support team at support@highpsiproducts.com or call us during business hours. We're here to assist you.